Refund policy
RETURN AND REFUND POLICY
Thank you for shopping at District 17. If you are not entirely satisfied with your purchase, we are here to help.
Returns
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it.
- Your item must be in the original packaging and must have all tags attached.l
Exchanges (Sizing Issues)
Because we source our apparel globally, we highly recommend checking our sizing charts before purchasing. If you need a different size, please contact us immediately at [District17.online]. We will guide you through the exchange process.
Because we source our apparel globally, we highly recommend checking our sizing charts before purchasing. If you need a different size, please contact us immediately at [District17.online]. We will guide you through the exchange process.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping Costs for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Faulty Items
If you receive a damaged or incorrect item, please email us immediately at [District17.online] with a photo of the item. We will arrange a free replacement or full refund right away.
If you receive a damaged or incorrect item, please email us immediately at [District17.online] with a photo of the item. We will arrange a free replacement or full refund right away.
Contact Us
If you have any questions on how to return your item to us, contact us at [District17.online].
If you have any questions on how to return your item to us, contact us at [District17.online].